AERIALX CUSTOMER CARE
Support, warranty & returns.
Ask a technical question, report an issue, or request a warranty review. Submitting a request does not automatically authorize a return or refund.
Before contacting us
Include your order reference if you have one, the exact product name, hardware revision, and a clear description of the problem.
For firmware questions, check the official firmware downloads. Do not flash incompatible firmware as a troubleshooting shortcut. Firmware downloads
Refunds and warranties are subject to AerialX's published policy and staff review. Published refund policy